Flower Delivery FAQ Ireland

Our flowers are sourced from the finest farms in Ireland, South America, Holland, France, Italy, and Ethiopia and carry our freshness guarantee.

Yes, in most cases. Every photo on our website is of an arrangement made by our own florists, using a standard number of stems per product. In the rare event that a specific flower is unavailable, we will substitute it with one of comparable type and value — and we will always let you know. You will also receive a photo and video approval via email or WhatsApp before your order is dispatched, so you can see exactly what is on its way.

Substitutions are occasionally necessary due to seasonal availability or high demand — particularly around major holidays. Where possible, we match the flower type. For specific arrangements such as all-rose or all-tulip bouquets, we may substitute colour rather than variety. We will always notify you before dispatch.

Yes we do. Email us at events@flowers.ie for inquiries

We deliver to all 26 counties in Ireland: 

• Dublin, Kildare, Wicklow, Meath, Louth 
• Cork, Galway, Limerick, Waterford, Clare, Kerry 
• Carlow, Cavan, Donegal, Kilkenny, Laois, Leitrim, Longford 
• Mayo, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Westmeath, Wexford

We offer same-day delivery to the following areas, provided orders are placed before the cut-off time: 

• Dublin — order by 4:00pm 
• Parts of Wicklow and Kildare — order by 12:00pm 
• Parts of Meath and Louth — order by 11:00am 

All other counties are available for next-day delivery when orders are placed by 3:30pm the day before.

For Dublin, we offer the following delivery options: 

• Standard Delivery — 9:00am to 6:00pm (€8.95) 
• Guaranteed Morning Delivery — 9:00am to 1:00pm (€14.95) 
• Guaranteed Afternoon Delivery — 1:00pm to 6:00pm (€14.95) 
• Express Delivery — within 3 hours of ordering, selected products only (€24.95) 
• 90-Minute Delivery — available in selected Dublin postcodes only (€29.95) 

90-minute delivery is available to the following postcodes: D02, D04, D06, D07, D08, D10, D12, D14, D15, D16, D18, D20, D22, D24, D62, D6W, K78. 

To request a specific delivery window, select your preferred option at checkout and add any timing notes in the Delivery Instructions field.

Yes. You can schedule flower delivery up to 3 months in advance. Simply select your preferred delivery date at checkout. This is ideal for birthdays, anniversaries, and other occasions you want to plan ahead for.

Place your order on our website by 3:30pm and select the next available delivery date at checkout. Our courier partner will handle delivery the following day, Monday to Saturday.

Our driver will contact the recipient to arrange redirection, or leave the order with a neighbour if the recipient agrees. If we cannot reach the recipient, we will contact the sender and arrange redelivery at a suitable time.

Yes. Providing the recipient's Eircode ensures accurate and timely delivery. If you do not have the full address, you can find any Eircode at eircode.ie.

Before every order leaves our shop, our florists photograph and record a short video of the completed arrangement. This is sent automatically to your email or WhatsApp once your order is marked as ready. You will see exactly what is being delivered before it dispatches — no surprises.

No action is required. The photo and video are sent automatically to the email address or WhatsApp number provided at checkout.

Browse our full range at flowers.ie, select your arrangement, choose your delivery date and time slot, and complete checkout. You will receive an order confirmation email immediately after placing your order.

Yes. There is a card message field at checkout where you can write a personal note of up to 700 characters. We print the message exactly as you write it — so include your name if you would like the recipient to know who sent the flowers.

Yes. Simply add a note in the Delivery Instructions field at checkout requesting that your details are not disclosed. We treat all customer information as confidential and never share it with the recipient without your consent.

Contact our customer service team as soon as possible after placing your order:

• Email: customer.service@flowers.ie
• Phone: 015311186
• WhatsApp: +353 86 773 8000 

Please include your order number so we can locate your order quickly. 

Enter your discount code in the voucher field at checkout and click Apply. The discount will be applied to your basket automatically if valid. Some codes may be restricted by product, date, or order value — any restrictions will be communicated when the code is issued.

You will receive an email confirmation once your order has been delivered. To check the status of an order in transit, contact our customer service team with your order number:

• Phone: 015311186
• Email: customer.service@flowers.ie 
• WhatsApp: +353 86 773 8000 

We only print what’s written exactly on the card, so in order for the recipient to know who it is from, you can include your name in the card message.

We accept all major credit and debit cards and PayPal. All payments are processed securely online.

Yes. All prices on flowers.ie are VAT-inclusive. The VAT amount is shown at checkout for your reference — there are no additional charges added to the price you see on the product page.

• Standard Delivery (9am–6pm): €8.95 
• Guaranteed Morning or Afternoon Delivery: €15.95 
• Express Delivery (within 3 hours, selected products, Dublin only): €24.95 
• 90-Minute Delivery (selected Dublin postcodes only): €29.95 

No. We treat every order as a gift and do not include price tags or receipts with deliveries. If you need a copy of your receipt, contact customer.service@flowers.ie with your order number.

To get the most from your arrangement, follow these simple steps: 

• Trim 2–3cm from the stems at an angle before placing in water 
• Change the water every two days 
• Keep flowers away from direct sunlight, radiators, and fruit bowls 
• Use the flower food sachet included with your arrangement 

For full care guidance, visit our Flower Care Guide.