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Flowers.ie customer help

Flowers & delivery, clearly answered.

Everything you need to know about ordering flowers in Ireland — from delivery times and photo approval to payments and flower care.

A vibrant sunflower and purple flower bouquet in a white ceramic vase, styled on a white table in a bright, modern kitchen settingA vibrant sunflower and purple flower bouquet in a white ceramic vase, styled on a white table in a bright, modern kitchen setting
Handcrafted in Dublin
Reliable delivery

Same-day Dublin and next-day nationwide options.

Seen before it’s sent

Photo and video approval before dispatch.

Freshness guaranteed

Arranged by our florists using quality seasonal blooms.

04 questions

Our Flowers

Our flowers are sourced from the finest farms in Ireland, South America, Holland, France, Italy, and Ethiopia and carry our freshness guarantee.

Yes, in almost every case. Every bouquet and arrangement on our website is handcrafted by our own expert florists, who are trained to recreate each design with exceptional care, attention to detail, and the highest quality flowers. In the rare event that a specific flower is unavailable, we will substitute it with a bloom of comparable style, quality, and value always maintaining the overall look and feel of the arrangement. We'll always let you know beforehand, and before your order leaves our florist studio, you'll receive a photo and video approval via email or WhatsApp, so you can see exactly what's on its way.

As flowers are a natural and seasonal product, there may occasionally be times when a particular flower is unavailable or out of season. If this happens, our expert florists will carefully select a beautiful alternative that complements the original design while maintaining the same premium quality and value. We will always notify you in advance and seek your approval before your order is dispatched.

Yes. Email us at events@flowers.ie for enquiries about occasion and event flower set-ups.

07 questions

Online Flower Delivery Inquiries

We deliver to all 32 counties across the island of Ireland — the 26 counties of the Republic and the 6 counties of Northern Ireland.

Republic of Ireland: Dublin, Kildare, Wicklow, Meath, Louth, Cork, Galway, Limerick, Waterford, Clare, Kerry, Carlow, Cavan, Donegal, Kilkenny, Laois, Leitrim, Longford, Mayo, Monaghan, Offaly, Roscommon, Sligo, Tipperary, Westmeath and Wexford

Northern Ireland: Antrim, Armagh, Derry/Londonderry, Down, Fermanagh and Tyrone

For Northern Ireland deliveries, select United Kingdom as the country at checkout and provide the recipient's full postcode.

Standard Delivery is available in every county in the Republic of Ireland and
Northern Ireland, on any available date.

Our other services are Dublin only:

- Guaranteed Morning, order by 10am
- Guaranteed Afternoon, order by 3pm
- Express Delivery, order by 3pm (not available before 10am)

Same-day delivery outside Dublin is available in selected areas of Meath and Louth when you order by 11am, and selected areas of Kildare and Wicklow when you order by 12pm.

Enter the recipient's address and your delivery date at checkout to see exactly which services are available.

- Standard Delivery: delivered 9am to 8pm, €8.95, order by 3pm
- Guaranteed Morning: delivered 9am to 1pm, €15.95, order by 10am
- Guaranteed Afternoon: delivered 1pm to 6pm, €15.95, order by 3pm
- Express Delivery: delivered within 3 hours, €24.95, order between 10am and 3pm (Dublin only)
- Next-Day Express: next-day delivery, €24.95

All cut-off times apply to same-day orders only. If you choose a future
delivery date, every option is available at any time of day.

Yes. You can schedule flower delivery up to 3 months in advance. Simply select your preferred delivery date at checkout. This is ideal for birthdays, anniversaries and other occasions you want to plan ahead for.

Select tomorrow's date at checkout.

Standard Delivery at €8.95 covers Ireland and Northern Ireland. Next-Day
Express at €24.95 covers Dublin, Wicklow, Kildare, Meath and Louth.

Guaranteed Morning and Guaranteed Afternoon are available at €15.95, and
Express Delivery within 3 hours at €24.95, in Dublin.

Cut-off times apply to same-day orders only, so a next-day order can be placed at any time. Availability depends on the delivery address, the product and what checkout shows.

Our driver will contact the recipient to arrange redirection, or leave the order with a neighbour if the recipient agrees. If we cannot reach the recipient, we will contact the sender and arrange redelivery at a suitable time. If you would like to leave specific instructions (for example, leave with a neighbour or at the door), add them in the Special Requests field at checkout.

Yes. Providing the recipient’s Eircode ensures accurate and timely delivery. If you do not have the full address, you can find an Eircode at eircode.ie.

02 questions

Photo & Video Approval

Before every order leaves our shop, our florists photograph and record a short video of the completed arrangement. This is sent automatically to your email or WhatsApp once your order is marked as ready. You will see exactly what is being delivered before it dispatches — no surprises.

No action is required. The photo and video are sent automatically to the email address or WhatsApp number provided at checkout.

07 questions

Ordering

Browse our full range, select your arrangement, choose your delivery date and time slot, and complete checkout. You will receive an order confirmation email immediately after placing your order.

Yes. There is a card message field at checkout where you can write a personal note of up to 700 characters. We print the message exactly as you write it — so include your name if you would like the recipient to know who sent the flowers.

Yes. Add a note in the Delivery Instructions field at checkout requesting that your details are not disclosed. We treat all customer information as confidential and never share it with the recipient without your consent.

Contact our customer service team as soon as possible after placing your order:

Please include your order number so we can locate your order quickly.

Enter your discount code in the voucher field at checkout and click Apply. The discount will be applied to your basket automatically if valid. Some codes may be restricted by product, date or order value — any restrictions will be communicated when the code is issued.

You will receive an email confirmation once your order has been delivered. To check the status of an order in transit, contact customer service with your order number by phone, email or WhatsApp.

The card message is the only thing shown to the recipient — we print exactly what you write. Include your name in the card message if you would like them to know who the flowers are from.

04 questions

Payments

We accept all major credit and debit cards and PayPal. For faster checkout, you can also pay with Apple Pay, Shop Pay or Google Pay. All payments are processed securely online.

Yes. All prices on Flowers.ie are VAT-inclusive. The VAT amount is shown at checkout for your reference — there are no additional charges added to the price you see on the product page.

- Standard Delivery: €8.95, delivered 9am to 8pm
- Guaranteed Morning: €15.95, delivered 9am to 1pm
- Guaranteed Afternoon: €15.95, delivered 1pm to 6pm
- Express Delivery: €24.95, delivered within 3 hours
- Next-Day Express: €24.95

The services shown at checkout for your address and date are the final services available.

No. We treat every order as a gift and do not include price tags or receipts with deliveries. If you need a copy of your receipt, contact customer.service@flowers.ie with your order number.

01 questions

Flower Care

To get the most from your arrangement:

  • Trim 2–3cm from the stems at an angle before placing in water
  • Change the water every two days
  • Keep flowers away from direct sunlight, radiators and fruit bowls
  • Use the flower food sachet included with your arrangement

For complete guidance, visit our Flower Care Guide.

No matching questions

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Personal support

Can’t find what you need?

Our customer service team is available from 8am to 6pm, seven days a week.